-اصغرپور، محمدجواد. (1377). "تصمیمگیریهای چند معیاره، تهران": دانشگاه تهران.
-افرازه، عباس (1389)." الگوی سنجش و ارتقای درجه پایداری سازمانی با رویکرد مدیریت دانش"، فصلنامه مطالعات مدیریت بهبود و تحول، شماره 61، صص 37-63.
-خلیلی، مسعود (1391)." اولویتبندی برنامههای وزارت نیرو در راستای ارتقای بهرهوری در صنعت برق با رویکرد تئوری مطلوبیت چندشاخصه (MAUT)"، مجلهعلمیوپژوهشیکیفیتوبهرهوریدرصنعتبرقایران، سال اول، شماره اول، صص 25-34.
-رحیمی، غفور (1385). "ارزیابی عملکرد و بهبود مستمر سازمان"، مجله تدبیر، شماره 173، سال 17، صص 36-45.
-شعبانی، احمد، حبیبی، رضا و علیزاده، مصطفی. (1397). "بررسی تاثیر مسئولیت اجتماعی بانکها بر نگرش و رفتار مشتریان". نشریه تحقیقات مالی اسلامی. در حال چاپ.
-ضرابی، اصغر و مهری اذانی. (1380). "معنی و مفهوم توسعه پایدار در جهان صنعتی و در حال توسعه"، مجله رشد آموزش جغرافیا، شماره 59، صص 1-25 .
-کردبچه، حمید. (1389). "روش تحلیل کارایی چندجهتی، مطالعه موردی بررسی عملکرد نظام بانکی ایران"، مجله تحقیقات اقتصادی، شماره 93، ص ص133-158.
-موتمنی، علیرضا (1389). "ارزیابی عملکرد راهبردی بانکها"، مطالعات مدیریت راهبردی، شماره 1، صص 141-159.
-مهرگان، محمدرضا؛ شاهبندرزاده، حمید. (1384). "ارائه روشی برای ارزیابی عملکرد شعب بانک با استفاده از تکنیک تصمیمگیری چندشاخصه"، فصلنامه تحقیقات مالی، شماره 20، صص 107-124.
- Afrazeh, A. (2010). "Evaluation model and development of stability degree of organization: Knowledge management approach". Management Studies in Development and Evolution 61, 63-67. (In persian).
- AsgharPour, M. J. (1998). Multiple decision making. Tehran University Press. Iran. In persion.
- Aras, G. and Crowther, D. (2008). "Governance and sustainability: An investigation into the relationship between corporate governance and corporate sustainability", Management Decision Journal. Vol. 46, pp.433448.
- Avkiran, N.K., Morita, H. (2010). "Benchmarking firm performance from a multiple-stakeholder perspective with an application to Chinese banking omega". The International Journal of Management Science, Vol 38, pp. 501-523..
- Amaratunga, D. (2001). "Theory building in facilities management performance measurement: application of some core performance measurement and management principles". PhD Thesis. The University of Salford, UK.
- Bateman, N. and David, A. (2002). "Process improvement programmes: a model for assessing sustainability". International Journal of Operations &Production Management Vol.22, pp.515-526.
- Bieri, J. and Vellacot, T. (2017). "Sustainability in the Swiss retail banking sector. WWF rating of the Swiss retail banking sector". Technical Report. WWF Switzerland. Switzerland.
- Briffaut, J.P. and Saccone, G. (2002). "Business performance sustainability through process modeling, measuring". Business Excellence Journal Vol.6, pp.29-36.
- Curry, A. And Kadasah, N. (2002). Focusing on key elements of TQM - evaluation for sustainability. The TQM Magazine Vol.14, pp.207-216.
- Esquer-Peralta, J., Velazquez, L. and Munguia, N. (2008). "Perceptions of core elements for sustainability management systems (SMS)". Management Decision Journal Vol.46, pp.1027-1038.
- Garcia-Cestona, M., Surroca, J. (2008). "Multiple goals and ownership structure: effects on the performance of Spanish savings banks". European Journal of Operational Research, Vol 187, pp. 582-602.
- Gorgin, M. (2014). "Sustainable performance evaluation of banks using a multi-attribute utility model". Master of Degree Thesis. Iran Banking Institute. Central Bank of Iran.
- Hussain, M., Gunasekaran, A., Islam, M. M. (2002). "Implications of non-financial performance measures in Finnish banks". ManagerialAuditing Journal, Vol 17, pp. 452-467.
- Jones, P., Clarke-Hill, C., Comfort, D. and Hillier, D. (2008). "Marketing and sustainability". Marketing Intelligence & Planning Journal Vol.26, pp.123-130.
- Kainuma,Y.and Tawara,N. (2005). "A multiple attributeutilitytheory approach to lean and green supply chain management". International Journal of Production Economics.Vol 101, pp. 99–108.
- Kailiponi, P. (2010). "Analyzing evacuation decisions using multi-attribute utility theory (MAUT)". Procedia Engineering, Vol 3, 163-174.
- Kabassi, K. & Virvou, M. (2006). "Multi-attribute utility theory and adaptive techniques for intelligent web-based educational software". Instructional Science, Vol 34, pp. 313-158.
- Khalili, M. (2012). "Prioritization of the ministry of energy's programs to improve productivity in the electricity industry with the multi-indicator theoretical approach". Iranian Electric Industry Journal of Quality and Productivity, Vol 1, pp. 20-35. In persion.
- Kordbache, H. (2010). "Multidimensional efficiency analysis, a case study of the performance of the Iranian banking system". Economical Research Journal. Vol. 93, pp.133-158. In persion.
- Maudos, J., Pastor, J. M. (2003). "Cost and profit efficiency in the Spanish banking sector (1985–1996): a non-parametric approach". Applied Financial Economics, Vol 13, pp. 12-23..
- Masud, M. A. K., Hossain, M. S. and Kim, D. J. (2018). "Is green regulation effective or a failure: comparative analysis between Bangladesh bank (BB). Green guidelines and global reporting initiative guidelines" . Sustainability, Vol 10, 1-19.
- Mehregan, M.R. (2005). "Deriving a method for assessing the performance of bank branches using a multi-faceted decision-making technique". Financial Studies. Vol 20, pp.107-124. (In persian).
- Moetameni, A. (2010). "Strategic performance assessment of banks" Strategic Mangement Studies. Vol 1, pp. 141-159. (In persian).
- Ozcelik, F. and Avci Ozturk, B. (2014). "Evaluation of banks’ sustainability performance in Turkey with grey relational analysis". The Journal of Accounting and Finance, Vol 10, pp. 43-55.
- Rahimi, Gh. (2006). "Performance evaluation and continuous improvement of the organization". Tadbir, Vol 173, pp. 21-31. In pesrion.
- Rebai, S., Azaiez, MN., Saidane, D. (2012). "Sustainable performance evaluation of banks using a multi-attribute utility model". Procedia Economics and Finance, Vol. 2., pp. 363 – 372.
- Robson, A., Prabhu, V.B. and Mitchell, E. (2002). "TQM enablers and business sustainability: An empirical study of the service sector in the North East of England", International Journal of Quality & ReliabilityManagement. Vol.19, pp.610-632.
- Robinson, H.S., Anumba, C.J., Carrillo, P.M. and Al-Ghassani, Steps, A.M. (2006). "A knowledge management maturity roadmap for corporate sustainability Business Process", Management Journal Vol.12, pp. 793-808.
- Rusinko, C.A. (2005). "Using quality management as a bridge in educating for sustainability in a business school". International Journal of Sustainability in Higher Education Vol.6, pp.340-350.
- Searcy, C., Karapetrovic, S. and McCartney, D. (2008). "Application of a systems approach to sustainable development performance measurement". International Journal of Productivity and Performance Management Vol.57, pp.182-197.
- Shabani, A., Habibi, R. and Alizadeh, M. (2018). "Investigating the impact of bankers' social responsibility on attitude and behavior of customers". Islamic Financial Research. To appear. (In persian).
- -Shojaei, M. R., Saeb Taheri, N. and Mighani .M, A. (2010). "Strategic planning for a food Industry Equipment manufacturing factory, Using SWOT Analysis, QSPM, andMAUT models". Asian Journal of Management Research, Vol 2, pp.120-135.
- -Standing, C. and Jackson, P. (2007). "An approach to sustainability for information systems", Journal of Systems and Information Technology . Vol. 9, pp.167-176.
- Tortosa-Ausina, E. (2003). "Nontraditional activities and bank efficiency revisited: a distributional analysis for Spanish financial institutions". Journal of Economics and Business, Vol 5, pp. 371-385.
- Yilmaz, G. and Nuri Inel, M. (2018). "Assessment of sustainability performances of banks by TOPSIS method and balanced scorecard approach". International Journal of Business and Applied Social Science. Vol 4, pp. 62-75.
- Weber, O. (2016). The impact of green banking guidelines on the sustainability performance of banks: the Chinese case". Policy Brief , Vol 79, pp. 1-8.
- Zainul Abidin,N. And Pasquire, C.L (2005). "Delivering sustainability through value management: Concept and performance overview". Engineering, Construction and Architectural Management Journal, Vol.12, pp.168-180.
- Zarabi, A. and Azani, M. (2001). "The meaning and concept of sustainable development in the industrialized and developing world". Management Studies in Development and Evolution, Vol 56, pp. 37-43. (In persian).